A real person reads every message — whether it’s a technical issue, a billing question, or something tender.
Where are my compositions stored?
In your Library — every song you've ever made is there, ready to play or download as MP3 or WAV. Open
How do I redeem a gift card?
Enter the LIFE-XXXX-XXXX code on the redeem page. The credits attach to your account after you sign up. Open
Can I get a refund?
Gift cards refund in full until they are redeemed. Unused credits refund within 14 days of purchase.
Where can I learn more about how this works?
Our Science page walks through the DNA-to-music process step by step. No biology background required. Open
Tell us what’s going on. The more context you give, the faster we can help.
Prefer email?
info@lifessong.comOne address for everything — questions, billing, privacy requests, and account help.